Legal & policies
MailRos is not yet open for customers. These documents will be written and reviewed by counsel before launch. Nothing here is a binding commitment.
Terms of Service
Required
Commercial terms, plan limits, payment, termination, governing law.
Not published
Privacy Policy
Required
Personal data we process, storage locations, retention, subprocessors, GDPR rights.
Not published
Data Processing Agreement
Required
GDPR Art. 28 agreement for organisations. Processing purposes, security measures, breach notification.
Not published
Acceptable Use Policy
Required
Prohibited use: bulk mail, phishing, malware. Abuse detection and enforcement.
Not published
Service Level Agreement
Required
Availability target, measurement method, exclusions, service credits.
Not published
Abuse Policy
Required
How to report abuse, response times, restrict vs suspend actions.
Not published
Cookie Policy
Session and theme cookies only. No third-party trackers.
Not published
Subprocessor list
The following third parties process data on behalf of MailRos. This list will be maintained as part of the DPA and Privacy Policy.
Ploi.io — VPS management (EU), hosts the Laravel application
Cloudflare — CDN, DNS, Workers (EU region), status page
Stripe — payment processing (EU)
Stalwart Mail Server — self-hosted on mx1.mailros.eu (EU)